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Frequently Asked Questions
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Each of our offering involves having an item made 1 of 1. Our Made to Measure offerings can vary from 4-12 weeks depending on the fabric and the level of construction. Speak to one of our representatives to learn more here.
We have extremely limited rush capabilities, and only with a small offering of cloth and manufacturing options. Please speak with your clothier (here) to discuss potential rush scenarios.
All Smith Bespoke items come with a certain amount of seam allowance so that they can be safely altered if needed. We will of course work with you to determine what alterations might be needed, and help support getting alterations taken care of.
MANUFACTURING
We manufacture our clothing between 5 different specialized facilities in Japan and China.
- Our Tier 1 suits are manufactured by a longstanding partner in Suzhou, China that is a respectable, clean factory with stable and organized working conditions.
- Our Tier 2 suits are made by our exclusive team in Hirakata, Japan. This team has been manufacturing for 60+ years, largely for only Japanese customers until we developed an American pattern and system with them 2 years ago.
- Both our Tier 1 and Tier 2 shirts are made near Shanghai, China by reputable facilities with excellent working conditions.
- Our denim is made in Zibo City, China by a team that has manufactured for the largest luxury labels for many years, again, with a fantastic reputation and excellent working environment.